Your Privacy is Our Priority

Privacy Policy

The information on this page outlines how we handle privacy at CrayCases.com, hereafter referred to as “website”.

This policy applies only to private information we obtain from you.

This privacy policy will inform you of the following:

Personally identifiable information we collect from you through this website.

How we use this information.

Which third parties this information is shared with.

Rights you are entitled to, regarding the use of this information.

Our safeguards for protecting this information from misuse.

How you can correct any wrong information we have collected from your use of our service.

How we collect, use and share your data

All information obtained from you on our website is owned by us. We can only obtain and gather information you provide to us through email, direct contact with us, and when you complete the checkout process.

We will never sell or rent this information to third parties.

Any information we gather is used only to respond to you for the reason you contacted us or to fulfil you order, e.g., shipping or sending status update, using a third party email system.

Your personal information will never be shared with outside organisations or businesses, except for those circumstances mentioned above.

We may contact you by email, regarding special offers, new products, services, or changes to this privacy policy. You have the right to unsubscribe from these emails. You can do by using the built in unsubscribe button or by contacting us by our contact us page.

Changes you are entitled to make

You have the right to unsubscribe from any future contact from us.

You can do this by using our contact us page or using this email address: info@craycases.com.

You can also do the following by contacting us:

Request to see any information we have of you.

Request we change / alter / correct this information.

Request we delete any data we held, regarding you.

Comment in regard to how we use your personal data.

How we handle security

We place serious safeguards to protect your personal information.

Any sensitive information submitted to this website is protected both online and offline.

Sensitive information, such as credit card data, is protected with SSL encryption and transmitted securely between your browser and our server and our partners.

All pages on our website start with “HTTPS.” You can verify this by looking at the green padlock on your browser’s address bar and clicking on it to view more information about the certificate.

As well as using encryption to protect your details, we also protect your details offline, too.

Our employees will only see your personal information when needed to perform a job, i.e., to fulfil your order, in regards to billing, or providing customer service.

Any computers used to store your personally identifiable information are kept in a secure environment.

When ordering from us

When ordering from us, we will request certain details from you.

You will need to provide contact information, such as your name and shipping address.

We will also request your credit card details, but this information is never stored on our server.

All transactions on our website are completed using Stripe’s secure payment processing service. The information Stripe collects is used for billing and fulfilling your order. Stripe carries out fraud checking, and we do, too.

If we cannot process your order, this information will be used to contact you.

Account registration

Anyone who wishes to place an order can register, by completing our registration form, during the checkout process. This is optional.

You will have to input certain information, such as your name and email address, during the checkout process.

Any information we request from you is strictly used to contact you about the products and services on our website in which you have expressed interest.

Our cookie policy

Our cookie policy is in accordance with the Electronic Communications Act of 25 July 2003.

A “Cookie” is a small text file, stored on your computer by websites you visit.

These files contain personal information (such as your username), which helps us to identify, track, and fulfil our services.

Cookies take almost no space on your computer, and do not contain any viruses, adware, or malware and consist only of text.

There are two types of cookies they are “Session Cookies” and “Persistent Cookies”.

The most frequently used is the Session Cookie.

These are used during your visit to our website.

When you land on our page, our server will assign you a unique session cookie to identify you from other visitors.

This Session Cookie will never be stored permanently on your computer and is deleted, once you leave our website and close your browser.

To use our website, please enable cookies on your browser.

Persistent cookies are kept on your browser’s subfolder, until you delete your cookies, manually.

This cookie is used to track how you move around and interact with our website and is used, primarily, to enhance user experience and to offer improved service and support.

On our website, we use persistent cookies to control your shopping cart and collect statistics to enhance our service and product.

These cookies contain a unique identifier and have no connection to your private information. They can also be deleted.

We use third party services to administer our website. They may also place cookies on your computer, for example, Google Analytics.

We have no access to these cookies and cannot control or configure them.

Information sharing policy

We may, sometimes, share aggregated demographic information with third party businesses and advertisers.

This information is not linked to your personally identifiable information.

Our shipping and payment processing are completed, using third party service providers. They do not store, gather, transmit, or make us of your personal data for any purposes, other than fulfilling your order.

We also outsource various services.

If we sign up for these services, we will share data, such as your name and contact details, that are needed to provide these services, for example, MailChimp to send newsletters and product updates to you.

These companies may not use your personal data, except for providing the services we subscribed for.

External link policy

Our website links to external websites.

By using this website, you are aware we hold no responsibility for the content or practices of these external websites.

Please be aware, when you leave our website; read their privacy policy and how they collect your personal data.

If you feel this privacy policy does not reflect our actions, please contact us by email at:

info@craycases.com

Updates to this privacy policy

This privacy policy may change, time to time, without prior notice and will be updated on this page.

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